Công ty CP Bảo hiểm Phi nhân thọ Phú Hưng - Tuyển: Customer Relation Management Specialist

A. Responsibilities:
• Develop the CRM system – base on the database of Company
• Manage customer satisfied (after sales services) to achieve KPIs
• Collaborate with Sales Department to arrange the customer’s information (email, phone, birthday, address, job, etc.)
• Use and research the internet and new media to reach new customers, generate leads and retain existing customers
• Analyze market research and plan promotions, competitions and other various creative marketing techniques based on the research results
• Support Sales & Manager to understand customer’ needs, requirements by surveys, phone checking
• Good at basic IT (excel, words) and willing to learn new software as CRM system

B. Requirements:
• Education: Bachelor’s Degree in Business, Marketing, Communication or other related majors
• Language: English fluent
• Experiences: 1 or 2 years’ experience in online/ digital/ social media marketing agencies/ publishers
• Skills: able to use/ manage such digital marketing tools, Google display network
• Network: good network/ relationship with media companies

C. Benefits:
• Allowances: lunch, mobile, travel; bonus at the end of year
• Dynamic and professional working environment, career development
• Participate in training courses about professional functions
• Participate in fully insurance according to regulations, 24 hours personal accident insurance
• Teambuilding, company trip every year

Interested candidates, please send your updated CV in English via email Ms. Tien: tienhuynh@pacvn.vn
Thank you!